01 /
Understand
Discuss goals, audiences and constraints to define a useful scope.
Travel
Tour operator websites with itineraries, departures and booking requests
Present itineraries, dates, inclusions and terms clearly, then deliver programme-specific enquiries or booking requests to the tour team.
WHO IT’S FOR
What should the website help your business do?
Tour operators maintaining genuine programmes and departures, with a team reviewing enquiries before confirmation.
- Important itinerary details exist only in PDFs or images
- Different price and departure versions cause inconsistent replies
- Enquiries arrive without the programme or departure reference
SCOPE & SOLUTION
The development scope
- 01
Programme, departure, price and status structure
- 02
Readable itineraries with inclusions and conditions
- 03
Programme- and date-specific requests
- 04
Editing tools for departures and documents
- 05
Separate scope for inventory and online payment
ILLUSTRATIVE WORKFLOW
Example: programme → departure → party size → team confirmation
Explain pricing conditions, room arrangements and extras. Without synchronised inventory and payment, show a booking request and its confirmation process rather than claiming a completed purchase from a submitted form.
An illustrative scope example; inclusion is agreed for each project.
ACCEPTANCE
Agree acceptance before development
- Show cancelled/full departures and alternatives
- Deliver programme, date and party size to the team
- Review documents, terms and confirmation with the operator
From scope to acceptance and handover
02 /
Design
Make structure and interactions clear before development begins.
03 /
Build & test
Develop the system and test critical journeys across real devices.
04 /
Launch & support
Launch, share documentation and use evidence to guide improvements.
Agree test cases, reviewers, account ownership and support before work. Test critical journeys with approved data before launch.
PROJECT INVESTMENT
Project and ongoing costs
Itinerary count, languages, booking systems and update frequency.
The proposal identifies templates, languages, content, inclusions, integrations and post-launch responsibilities before work begins.
- Departure, pricing, terms and itinerary updates
- Chosen payment or inventory platform fees
- Notification and request-delivery maintenance
Questions before commissioning
Does every tour need online checkout?
Private or complex tours may start with enquiries. Instant seat sales require coordinated inventory, payment and cancellation testing.
Can you migrate existing itineraries?
Yes, subject to data and image permissions. We map programme references and old URLs to equivalent destinations before launch.
Have a website or workflow to improve?
Share the current site, example data and next steps for your team. We can identify a useful first release and future additions.